Invent tomorrow's Europcar experience
Thanks to this community, Europcar deploys a User-Centric approach by answering 2 main needs:
- Listening to the clients and understanding their experiences
- Suggesting ideas and co-creating tomorrow’s mobility solutions
More than 55,000 Privilege client members of the community, in 5 countries.
Firstly exclusively opened to Europcar’s employees, the community has opened up to the clients members of its Privilege program. This platform contributes to the exclusive relationship that the brand maintains with its best ambassadors.
Totally responsive, the Europcar community has been developed with the Khoros tool and is currently available in 2 languages in 9 countries.