Facebook Call Deflection to messenger Care Messaging

The easiest way to deflect call to Messenger


Messenger offers the opportunity to inform about contact center issues regarding waiting times or closing hours.

Call deflection to Messenger is a world first.

TSC has developed the first-ever technology to smoothly redirect a customer from a call to a Facebook Messenger conversation. Call Deflection to Messenger gives brands the opportunity to give customers the reactivity they are expecting for.

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