Facebook Call Deflection to messenger Care Messaging

The easiest way to deflect call to Messenger


Messenger offers the opportunity to address contact centers issues: waiting times and closing hours.

Call deflection to Messenger is a world first.

TSC has developed the first-ever technology to smoothly redirect a customer from a call to a Facebook Messenger conversation. Call Deflection to Messenger gives brands the opportunity to offer customers the reactivity they are expecting for.


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